Welcome to Ueeyome! These Terms of Service ("Terms") govern your use of our website (https://ueeyome.com) and the purchase of products from our online store. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.
1. General Information
- Website Name: Ueeyome
- Website URL: https://ueeyome.com
- Products: Metal Wall Art
- Founding Date: April 10, 2021
Ueeyome offers high-quality metal wall art, and we aim to provide excellent customer service. These Terms outline the rules and guidelines for using our website, making purchases, and understanding our services.
2. Account Creation and Responsibility
To make a purchase or create an account, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account and password. Any activity that occurs under your account is your responsibility, whether authorized or not. Please notify us immediately if you suspect any unauthorized access to your account.
3. Order Processing
- Order Cut-Off Time: Orders placed before 5:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed the same day.
- Handling Time: Orders are typically processed within 1-2 business days (Monday to Friday).
- Shipping: We offer free shipping for all orders. We ship products from China to the USA. The estimated transit time is between 7-14 business days (Monday to Friday), depending on the destination. The total delivery time is typically between 8-16 business days based on customer location.
4. Payment Methods
We accept payments through PayPal only. By using PayPal, you agree to comply with its terms of service and privacy policies. Ueeyome does not store your credit card or payment details, ensuring secure transactions.
5. Returns and Exchanges
- Returns: Ueeyome accepts returns for both defective and non-defective products within 30 days from the delivery date. The product must be in new condition and unused.
- Exchanges: We accept exchanges for damaged or incorrect items, and customers have 30 days to request an exchange.
- Restocking Fees: There are no restocking fees for returns or exchanges.
- Refunds: Once a return is processed, we will issue a refund to your PayPal account within 5 business days.
- Return Method: Returns must be sent by mail. Please contact us before initiating a return.
6. Shipping and Delivery
- Shipping Location: We ship all products from China to the USA.
- Handling Time: We aim to process all orders within 1-2 business days (Monday–Friday).
- Transit Time: The estimated delivery time for products is between 7-14 business days (Monday–Friday).
- Total Delivery Time: Delivery time depends on the shipping destination. In general, customers can expect their orders within 8-16 business days.
7. Use of Website
By using the Ueeyome website, you agree not to engage in any activities that may harm the website, impair its functionality, or violate applicable laws. You may not:
- Engage in unauthorized data collection or scraping.
- Use the website for fraudulent activities or purposes.
- Violate any intellectual property rights associated with Ueeyome's content, products, or services.
8. Intellectual Property
All content on the Ueeyome website, including but not limited to logos, designs, text, and images, is the property of Ueeyome and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from the site without express permission from Ueeyome.
9. Limitation of Liability
To the fullest extent permitted by law, Ueeyome is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability is limited to the amount paid for the product or service in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless Ueeyome and its employees, agents, and affiliates from any claims, liabilities, damages, or expenses arising from your use of our website, violation of these Terms, or violation of any rights of another party.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the jurisdiction in which Ueeyome operates. Any disputes arising from these Terms shall be resolved through arbitration or in the courts located in the jurisdiction where Ueeyome operates.
12. Modifications to Terms of Service
Ueeyome reserves the right to modify these Terms at any time. Any changes will be posted on this page, and the updated effective date will be reflected at the top of the page. Please review these Terms periodically to stay informed about our policies.
13. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us:
- Email: support@ueeyome.com
- Phone: +86 20 3632 1107
- Office Address: 959 Sanyuanli Blvd, Baiyun, Guangzhou, Guangdong Province, China, 510403