Welcome to Ueeyome. By accessing or using our website, purchasing our Wooden Wall Art products, or engaging with our services, you agree to be bound by the following Terms of Service. Please read them carefully before proceeding.
1. Overview
Ueeyome is a China-based company specializing in handcrafted wooden wall art. All products are shipped from our office in Guangzhou, China to customers in the United States. These Terms of Service govern your use of our website and your interactions with Ueeyome, including any transactions you make.
2. Eligibility
By using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian. You agree to use our site by all applicable laws and regulations.
3. Orders & Payment
We offer a secure online shopping experience and accept the following payment methods:
- PayPal
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Diners Club
- Discover
All transactions are processed in a secure environment. Upon placing an order, you agree that the information provided is accurate and complete.
4. Shipping & Delivery
- Order Cut-off Time: 5:00 PM (GMT-05:00), Eastern Standard Time
- Handling Time: 1–2 business days (Monday through Friday)
- Transit Time: 7–14 business days (Monday through Friday)
- Total Delivery Time: Estimated 8–16 business days depending on location
- Shipping Fee: Free for all orders
Please ensure the delivery address is accurate. Ueeyome is not responsible for delays or misdeliveries caused by incorrect address information.
5. Returns & Exchanges
We strive to ensure your complete satisfaction with every purchase. If for any reason you're not satisfied, we offer a 30-day return policy under the following conditions:
- Products must be returned in new and unused condition.
- Both defective and non-defective items are eligible for return.
- Exchanges are accepted.
- Return shipping costs are the customer’s responsibility unless the item was defective or damaged upon arrival.
- Refunds are processed within 5 business days of receiving the returned item.
- No restocking fees will be charged.
6. Product Descriptions
We make every effort to display product details, colors, and images as accurately as possible. However, variations may occur due to screen resolution or handmade craftsmanship. We do not guarantee that all descriptions are error-free, complete, or current.
7. Intellectual Property
All content on Ueeyome.com—including text, images, product designs, graphics, logos, and code—is the property of Ueeyome and is protected by international copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
8. User Conduct
You agree not to use the website to:
- Violate any local, national, or international law
- Submit false or misleading information
- Upload harmful code, malware, or spam
- Infringe on intellectual property rights
- Interfere with the website’s operation or security
Any violation of these terms may result in the termination of your access to the site.
9. Limitation of Liability
Ueeyome is not liable for any indirect, incidental, special, or consequential damages that result from your use of the website or the purchase of products. Our total liability to you for any damages shall not exceed the amount paid for the product or service in question.
10. Third-Party Links
Our website may contain links to third-party websites or services. Ueeyome is not responsible for the content, accuracy, or practices of any third-party sites. Visiting external links is at your own discretion and risk.
11. Termination
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, especially in cases of suspected fraud or violation of these Terms.
12. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of the People’s Republic of China, without regard to its conflict of law principles.
13. Changes to Terms
Ueeyome reserves the right to modify or update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the new terms.
14. Contact Us
For questions regarding these Terms of Service, please reach out to us:
Email: support@ueeyome.com
Phone: +86 20 3632 1107
Office Address: 959 Sanyuanli Blvd, Baiyun, Guangzhou, Guangdong Province, China, 510403
