1. Introduction
Welcome to Ueeyome, your trusted online destination for premium metal wall art. Founded on April 10, 2021, Ueeyome was created with a mission to combine craftsmanship and creativity, offering decorative wall art that transforms living and outdoor spaces.
We operate from our office in Guangzhou, China, and ship our products directly from China to the United States. By accessing or purchasing from https://ueeyome.com, you agree to comply with the terms outlined in this Terms of Service agreement. Please read these terms carefully before using our website or placing an order.
2. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, you must refrain from using our services. Ueeyome reserves the right to modify or update these terms at any time without prior notice. Updates will be posted on this page with a revised “Last Updated” date.
3. Company Overview
Ueeyome specializes in the design and sale of high-quality metal wall art. Since 2021, we have dedicated ourselves to creating art pieces that blend durability with aesthetic appeal. Every product is crafted using reliable materials and innovative techniques to ensure lasting beauty. Our customers in the USA enjoy a seamless shopping experience supported by efficient shipping and responsive customer care.
4. Eligibility
To make a purchase from Ueeyome, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction.
- Provide accurate and complete personal and payment information.
- Agree to comply with all applicable local and international laws when using our website.
5. Product Information
Ueeyome strives to provide accurate product descriptions, images, and specifications. However, slight variations may occur due to lighting, screen resolution, or manufacturing differences.
All products available on https://ueeyome.com are new and sold in good condition. Prices and availability are subject to change without notice.
6. Orders and Payments
We accept the following payment methods:
- PayPal
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Diners Club
- Discover
All transactions are processed securely. Ueeyome does not store or access your full payment details. By placing an order, you authorize us to charge your chosen payment method for the total purchase amount, including taxes (where applicable).
7. Shipping and Delivery
- Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
- Handling Time: 1–2 business days (Monday–Friday)
- Transit Time: 7–12 business days (Monday–Friday)
- Estimated Delivery Time: 8–14 business days depending on location
- Shipping Cost: Free
All orders are shipped from our China-based warehouse to customers in the United States. Delivery timelines are estimated and may vary due to customs, logistics delays, or local delivery conditions.
8. Returns, Refunds, and Exchanges
At Ueeyome, customer satisfaction is our priority.
- Return Period: Within 30 days of delivery.
- Eligible Items: Only products in new condition.
- Return Method: By mail.
- Restocking Fee: None.
- Refund Processing Time: 5 days after returned item verification.
- Return Shipping Costs: Customers are responsible unless the product is defective or damaged upon arrival.
- Exchanges: Accepted for both defective and non-defective items.
Please contact support@ueeyome.com before returning a product to obtain detailed instructions.
9. Intellectual Property Rights
All content on https://ueeyome.com, including text, images, product descriptions, logos, and designs, is the intellectual property of Ueeyome and protected under applicable copyright laws. Unauthorized reproduction, distribution, or modification is strictly prohibited without written consent from Ueeyome.
10. Limitation of Liability
Ueeyome shall not be held liable for:
- Any indirect, incidental, or consequential damages arising from the use of our website or products.
- Delays or interruptions caused by external shipping partners or customs.
- Differences in product appearance due to display variations or environmental factors.
Our total liability shall not exceed the total purchase price of the product involved.
11. Warranties and Disclaimers
All products are sold “as described.” While we ensure quality and accuracy, Ueeyome makes no guarantees beyond those stated in our Return & Refund Policy.
We do not warrant uninterrupted access to our website or guarantee the absence of errors or technical issues.
12. Prohibited Uses
You agree not to:
- Use our website for unlawful or unauthorized purposes.
- Attempt to hack, disable, or disrupt our website’s operations.
- Misrepresent or falsify information when placing an order.
- Reproduce or resell our products or content without permission.
Violation of these terms may result in immediate suspension or termination of access.
13. Governing Law
These Terms of Service are governed by and construed under the laws of the People’s Republic of China, without regard to conflict of law principles. Any disputes will be resolved in the appropriate courts located in Guangzhou, China.
14. Termination
Ueeyome reserves the right to suspend or terminate any account or order if we believe there is a violation of these Terms, fraudulent activity, or misuse of our website. Upon termination, your right to use our website and services will immediately cease.
15. Contact Information
For questions, feedback, or concerns about these Terms of Service, please reach out to us:
Ueeyome
Office Address: 959 Sanyuanli Blvd, Baiyun, Guangzhou, Guangdong Province, China, 510403
Email: support@ueeyome.com
Phone: +86 20 3632 1107
Website: https://ueeyome.com
