Thank you for shopping with Ueeyome. This Payment Policy outlines the accepted methods of payment, transaction security measures, and important terms related to purchasing our wooden wall art products through our online store.
1. Accepted Payment Methods
To provide a secure and convenient shopping experience, Ueeyome accepts the following major payment methods:
- PayPal
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Diners Club
- Discover
All payments must be made in full at the time of purchase. Your order will not be processed or shipped until the payment has been successfully authorized.
2. Payment Security
At Ueeyome, we prioritize the safety of your personal and financial information. All transactions conducted on our website are encrypted using Secure Socket Layer (SSL) technology. We also work with trusted third-party payment processors to ensure that your data is handled with the highest level of protection.
We do not store your full credit or debit card details on our servers.
3. Order Processing
- Order Cut-off Time: 5:00 PM (GMT-05:00), Eastern Standard Time
- Handling Time: 1–2 business days (Monday to Friday)
- Transit Time: 7–14 business days (Monday to Friday)
- Estimated Total Delivery Time: 8–16 business days, depending on the delivery location
Once payment is confirmed, you will receive an email confirmation along with your order details and tracking information once your package ships.
4. Pricing & Currency
All prices on Ueeyome.com are listed in U.S. Dollars (USD). You are responsible for any currency conversion fees or international transaction fees charged by your payment provider.
Product prices and availability are subject to change without notice. We reserve the right to correct any pricing errors that may occur, and we will notify you promptly if such a correction affects your order.
5. Taxes and Duties
Ueeyome ships products from our warehouse in China directly to the United States. Orders may be subject to applicable import duties, taxes, or fees based on local regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
6. Failed or Declined Payments
If your payment is declined or fails to process, please check with your card issuer or payment provider for more details. Orders will not be processed until payment has been successfully completed.
If you continue to experience issues, feel free to contact our customer support team for assistance.
7. Refunds & Payment Reversals
Refunds are processed to the original method of payment within 5 business days after your return has been received and inspected. Please refer to our Return & Refund Policy for full details.
We do not issue cash refunds. Refunds will only be issued to the account used during the initial purchase.
8. Payment Disputes
If you believe there is a billing error or you wish to dispute a charge, please contact us immediately at support@ueeyome.com. We aim to resolve all payment disputes in a timely and fair manner.
Initiating a chargeback without contacting us first may delay the resolution process.
9. Contact Us
If you have any questions or need further clarification regarding our Payment Policy, please contact our support team:
Email: support@ueeyome.com
Phone: +86 20 3632 1107
Office Address: 959 Sanyuanli Blvd, Baiyun, Guangzhou, Guangdong Province, China, 510403
